AI Concierge overview
Never miss a booking with your AI Concierge that answers calls, schedules appointments, and handles client questions 24/7.
What is AI Concierge?
- AI Concierge is an AI-powered virtual receptionist built into BeYou365. It answers incoming calls to your business phone number, handles appointment bookings and cancellations, responds to client questions, and operates 24 hours a day, 7 days a week — even when you and your team are unavailable.
Key features
- AI Concierge can:
How it works
- When a client calls your business number, the call is forwarded to your AI Concierge.
- The AI greets the client using your custom greeting and business name.
- The AI handles the request — booking an appointment, answering a question, or taking a message.
- After the call, you receive a summary of what was discussed and any actions taken.
- You can review all call logs and AI-handled interactions from your BeYou365 dashboard.
AI Concierge uses credits from your BeYou365 account. You can enable auto top-up to ensure it never runs out of credits.