Privacy Policy

1. Overview

Beyou365 enables multiple independent salons and beauty businesses to register on a single platform. Depending on how the platform is used, Beyou365 may act as the primary controller for account, authentication, support, analytics, and platform security data, while individual salons may control customer and booking data they manage through their dashboards.

By accessing or using Beyou365, you acknowledge that your information may be processed to deliver marketplace features, appointment coordination, customer communication, fraud prevention, and legal compliance. If you do not agree with this policy, you should not use the service.

2. Information We Collect

We collect information directly from users, automatically through the platform, and from connected service providers where necessary to support bookings, onboarding, account security, and partner operations.

Account and profile information

• Name, salon name, business profile details, contact information, login credentials, and profile images.
• Business data such as operating address, offered services, pricing, staff details, and working hours.
• Verification information, communication preferences, and support correspondence.

Booking and transaction data

• Appointment requests, confirmations, cancellations, waitlist entries, service selections, and notes.
• Customer contact details shared to complete reservations and service communication.
• Payment-related metadata, billing references, payout setup details, and transaction status records.

Technical and usage data

• IP address, browser type, device identifiers, operating system, referral source, and session timestamps.
• App activity logs, performance diagnostics, security events, and feature interaction analytics.
• Cookie and similar technology data used to remember preferences and measure service reliability.

3. How We Use Data

We use personal information only where there is a legitimate operational purpose, a contractual requirement, legal necessity, or user-directed action. Typical use cases include the following:

We may also use information to respond to support requests, enforce our terms, comply with applicable law, and communicate important product, legal, billing, or security notices.

4. Sharing and Disclosures

We do not sell personal information. We may disclose information only when required to run the platform responsibly and legally.

• With salons, staff, or customers where the data is needed to complete a booking or provide a requested service.
• With infrastructure, hosting, communication, analytics, authentication, and payment service providers acting on our instructions.
• With professional advisers, regulators, courts, or law enforcement where disclosure is legally required or necessary to protect rights and safety.
• In connection with a merger, acquisition, financing, reorganization, or asset sale, subject to appropriate confidentiality safeguards.

5. Retention and Security

We retain information only for as long as necessary to provide services, maintain records, resolve disputes, enforce agreements, and satisfy legal or operational obligations. Retention periods vary based on the type of record, the nature of the user relationship, and the need to preserve security or accounting history.

We use commercially reasonable technical and organizational measures to protect data against unauthorized access, misuse, disclosure, or loss. These measures may include access controls, environment-level protections, monitored authentication flows, and secure third-party service integrations. No online system is absolutely secure, so users should also safeguard their own credentials and report suspected compromise immediately.

6. Your Rights and Choices

Depending on your location and the nature of your relationship with Beyou365, you may have the right to request access to, correction of, deletion of, or restriction of certain personal information. You may also be able to object to particular processing activities or request data portability where applicable by law.

• Review and update profile details through your account dashboard where available.
• Unsubscribe from non-essential communications using the mechanisms provided in those messages.
• Request additional assistance or formal privacy review by contacting our support team.

7. Cookies and Tracking

We may use cookies, local storage, pixels, and similar technologies to keep users signed in, remember preferences, measure traffic, improve navigation, and understand how features perform. Some technologies are essential to core functionality, while others support analytics, troubleshooting, or experience optimization.

Users can manage cookies through browser settings. Disabling certain cookies may affect account persistence, booking flows, personalization, or platform availability.

8. Contact and Requests

If you have questions about this Privacy Policy, want to exercise a privacy right, or need help with a data-related issue, contact our team. We may request verification information before acting on a request in order to protect account security.