Create client loyalty rewards
In this guide, you'll learn how to create rewards that clients can unlock through their loyalty points or by reaching a loyalty tier.
Types of loyalty rewards
- Discount rewards: Give clients a percentage or fixed-amount discount on eligible services or products.
- Free service rewards: Allow clients to claim a specific service for free.
- Free product rewards: Allow clients to claim a product at no charge.
- All reward types can be linked to either the points program, a tier, or added manually to a client wallet.
Create a loyalty reward
- From the main menu on the left of your screen, go to Settings.
- Select Client Loyalty from the left menu panel.
- Navigate to the Rewards section and click Add reward.
- Select the reward type and configure its value or applicable items.
- Set a redemption threshold (points required) or link the reward to a specific tier.
- Configure optional restrictions such as minimum spend, expiry, or in-store only redemption.
- Click Save to publish the reward.
Creating a variety of reward types at different point thresholds gives clients more motivation to keep engaging with your business.
Manage existing rewards
- In the Rewards section, find the reward you want to manage.
- Click Actions next to the reward to edit, pause, or delete it.
- Paused rewards are not visible to clients but can be reactivated at any time.