Client Loyalty overview
Client Loyalty is BeYou365's built-in program that rewards clients for booking with your business. In this guide, you'll learn how the loyalty program works and what it includes.
What is Client Loyalty?
- Client Loyalty is a built-in loyalty program that allows you to reward clients for repeat visits.
- The program includes points, tiers, referrals, and rewards — all configurable from your Settings.
- Clients can view and manage their points, tiers, and rewards through their BeYou365 account.
Loyalty program components
- Points: Clients earn points each time they spend money on eligible services or products.
- Tiers: Clients progress through tiers such as Silver, Gold, and Platinum by reaching point thresholds.
- Referrals: Clients earn bonus points when they refer new clients to your business.
- Rewards: Clients can redeem their points or tier status to unlock discounts, free services, or free products.
Benefits of using Client Loyalty
- Encourages repeat bookings by giving clients a reason to return.
- Increases average spend by rewarding higher-value purchases.
- Builds a community of loyal advocates who refer new clients to your business.
Businesses with an active loyalty program typically see higher client retention and increased booking frequency.