Set up payment policies
Secure bookings and reduce no-shows by collecting deposits or storing card details at the time of booking.
Create a payment policy
- From the main menu, go to Online booking.
- Select Payment policies from the left menu.
- Click + Add policy.
- Choose the policy type: Capture card details or Require deposit.
- Set the deposit amount (fixed or percentage) if applicable.
- Set the no-show and cancellation fee rules.
- Choose which bookings the policy applies to (all bookings, specific services, or online bookings only).
- Click Save.
Clients will be informed of the payment policy when booking and must accept it to confirm the appointment.