Charge no-show and cancellation fees
Protect your revenue by applying fees or refunds to appointments with a payment policy.
Charge a no-show or cancellation fee
- Open the appointment in your Calendar.
- Mark the appointment as No-show or process the cancellation.
- BeYou365 will prompt you to charge the fee defined in the payment policy.
- Select Charge fee or Waive fee based on your discretion.
- Confirm the action — the fee is charged to the client's saved card.
You can always choose to waive the fee for a client. This flexibility lets you maintain good client relationships while protecting your time.