How clients can leave tips
Learn how clients can leave tips as a thank you to your team members.
How tips work for clients
- Clients can leave tips at multiple touchpoints: during checkout, after leaving a review, or via a card terminal.
- The tip amounts offered are based on your tipping settings.
- Tips are always optional and clients can choose a custom amount.
How clients leave a tip at point of sale
- During checkout, the client is presented with preset tip percentages based on your settings.
- The client selects a tip amount or enters a custom value.
- The tip is added to the total and processed as part of the payment.
How clients add a tip after leaving a review
- After their appointment, clients receive a review request notification.
- While leaving a review, clients have the option to add a tip for their team member.
- The tip is processed separately and added to the team member's payout.
How clients leave a tip via card terminal
- If tipping is enabled on the card terminal, clients are prompted to add a tip after the sale amount is entered.
- The client can select a preset percentage or enter a custom amount on the terminal screen.
- The tip is included in the total charge on their card.