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Manage waitlist settings

Customize your waitlist settings to control how clients join and how notifications are sent when slots become available.

Waitlist Settings

Access waitlist settings

  1. From the main menu, go to Settings.
  2. Select Online booking, then click Waitlist.

Enable the waitlist

  1. In the Waitlist settings, toggle on Enable waitlist.
  2. Once enabled, clients will see a waitlist option on your online booking page when their preferred slot is unavailable.

Configure waitlist options

  1. Toggle Auto-notify clients on to automatically send notifications when a suitable slot opens.
  2. Set a Maximum queue size if you want to limit how many clients can be on the waitlist at once.
  3. Toggle Require confirmation on if you want clients to confirm their interest before being booked.
  4. Click Save to apply your settings.
Changes to waitlist settings take effect immediately for new waitlist entries.

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