Email and SMS campaigns
Send professional email and SMS campaigns to engage your client base. Choose the right channel for the right message to maximize impact.
When to use email vs SMS
- Email: best for newsletters, longer offers, service announcements, and visual content.
- SMS: best for short reminders, last-minute deals, and time-sensitive flash offers.
- SMS open rates are typically 90%+, but message length is limited to 160 characters.
- Always include an opt-out option (reply STOP) on SMS to comply with regulations.
Use email for engagement and SMS for urgency. Combining both for big promotions usually performs best.
Create an email campaign
- Go to Marketing → Campaigns and click Create campaign.
- Choose Email as the channel.
- Select a template, then customize it with your branding, images, and a clear call-to-action.
- Send a test email to yourself before launching.
- Click Send or Schedule.
Create an SMS campaign
- Go to Marketing → Campaigns and click Create campaign.
- Choose SMS as the channel.
- Write a short, clear message under 160 characters.
- Include a link to book or a phone number to call.
- Always end with an opt-out instruction such as "Reply STOP to unsubscribe".
- Click Send or Schedule.